Vinted Shoppers Share Displeasure Over Size Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has updated its sizing categories for female and kids' apparel without notifying every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The platform stated the new system was more in line with similar services.
The platform has recommended to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, Vinted reversed a change concerning shipment methods following member complaints.
